Cyber Security
Active credentials are required to access data in the system. All users must either enter a correct password or access via a secure encrypted link in order to see data.
Invalid links and/or passwords are logged and recorded in the system.
Users who have accessed the system via an authorised account will be logged off automatically if they are inactive for longer than the configured time. Passwords have a minimum combination and must satisfy requirements. The combination is configurable depending on the client.
Users can only access studies they are authorised to.
The system is web based which means end-users will always have access to the latest version immediately after an upgrade is loaded. This is important in particular when critical updates are loaded.
Sign In
When you initially visit the Zed Link website, you will be presented with a sign in page.
Due to cyber security reasons, signing in requires you to have a valid and enabled account. The Administrator is responsible for managing user accounts.
Sign In Errors
Occasionally, the following errors may be encountered when a user signs in to Zed Link.
The requested user account was not found, or the password was incorrect.
This error implies that the account details were not found. The user should ensure the user name or email address and password were entered correctly. If the issue persists, the user should contact the site Administrator for further assistance.
The requested account is currently locked. You can try again in X minute(s).
The user has incorrectly entered their username and password combination more than the permitted number of times.
The maximum number of sign in attempts and 'lockout period' are configured by the Administrator.
Sign Out
If you are using a shared workstation/computer, you should always ensure you correctly sign out of Zed Link.
To sign out of Zed Link, move your cursor to the top right of the page. Simply click on "Sign Out" (shown below) and your session will end. You will be taken back to the sign in page.
